Entrepreneurship And Small Business (B.Com) 5th Sem Previous Year Solved Question Paper 2022

Practice Mode:
14.

What do you mean by e-commerce? Discuss its features and the role played in promoting small businesses.

Explanation

E-commerce, short for electronic commerce, is a method of conducting business transactions online through the internet.

It Involves buying and selling goods or services electronically, without the need for physical stores or face-to-face interactions.

E-commerce includes various online platforms, such as websites, mobile apps, and online marketplaces, to facilitate these transactions.

Customers can browse, select, and purchase products or services from the comfort of their homes using a computer or mobile device.

Payment methods for e-commerce transactions typically involve credit cards, digital wallets, and online payment gateways.

E-commerce has global reach, allowing businesses to access a vast customer base worldwide.

It offers 24/7 accessibility, enabling customers to shop at any time, providing convenience and flexibility.

E-commerce platforms often employ data analytics and personalization to enhance the shopping experience and cater to customer preferences.

This digital business model has revolutionized retail and various industries, contributing to the growth of online marketplaces and direct-to-consumer sales.

E-commerce has become a fundamental part of the modern economy, offering opportunities for businesses of all sizes to expand their reach and operations.

E-commerce, short for electronic commerce, refers to the buying and selling of goods and services over the internet. It has become a prominent part of the modern business landscape. Here are some of its key features:

1. Online Transactions: E-commerce enables businesses and customers to conduct transactions electronically, making it convenient to buy and sell products and services online.
2. Global Reach: E-commerce eliminates geographical barriers, allowing businesses to reach a global customer base. This widens the market and potential customer pool.
3. 24/7 Accessibility: E-commerce websites and platforms are accessible 24/7, providing customers the flexibility to shop at their convenience, which is not possible with brick-and-mortar stores.
4. Diverse Product Range: E-commerce platforms often offer a wide range of products and services, and customers can easily compare options, prices, and reviews.
5. Payment Options: E-commerce supports various payment methods, including credit cards, digital wallets, and online payment gateways, making transactions more flexible.
6. Personalization: E-commerce businesses can collect customer data and use it to provide personalized product recommendations and offers.
7. Lower Operational Costs: E-commerce often requires fewer physical locations and personnel, resulting in reduced operational costs compared to traditional retail.

E-commerce plays a crucial role in promoting small businesses:
1. Cost-Effective: Small businesses can set up an online store at a fraction of the cost of establishing a physical store. This reduces initial investment requirements.
2. Market Expansion: E-commerce allows small businesses to reach a broader audience, including customers from different regions and even countries, potentially increasing sales.
3. Competing with Larger Players: Small businesses can compete with larger corporations online by offering unique products, personalized services, and niche market targeting.
4. Marketing and Branding: E-commerce provides cost-effective marketing opportunities through social media, SEO, and email campaigns, helping small businesses establish and promote their brands.
5. Data Analytics: E-commerce platforms provide valuable data on customer behavior and preferences, enabling small businesses to tailor their offerings and marketing strategies.
6. Flexibility: E-commerce allows small businesses to adapt quickly to changing market trends and customer demands, making it easier to pivot and innovate.

In summary, e-commerce is the online buying and selling of goods and services with features such as global reach, accessibility, and diverse product options. It plays a crucial role in promoting small businesses by offering cost-effective solutions, wider market access, and tools for marketing and growth.